Bank of Alexandria (alexbank) has announced a vacancy in its team for the position of Relationship Manager – Small Enterprises, as part of its drive to attract banking talent and expertise capable of supporting and growing its relationships with small-enterprise clients. Below are the details of the job, its main duties and responsibilities, and the application requirements.

The position is full-time and requires working from the bank's premises in Dakahlia Governorate. The jobholder will be responsible for managing and growing a portfolio of small-enterprise clients by identifying their financial needs and offering them suitable banking solutions and products.

Duties and responsibilities

  • Manage and grow a portfolio of small-enterprise clients and build long-term relationships with them.

  • Meet clients, understand their financial needs and offer suitable banking solutions.

  • Assess clients' credit needs and prepare credit proposals in line with the bank's policies.

  • Coordinate with internal departments to ensure services are delivered to clients efficiently.

  • Monitor account performance and manage the risks associated with the client portfolio.

  • Help clients make use of the bank's banking products and services and digital channels.

  • Identify new business opportunities and work to attract new clients.

  • Contribute to achieving sales targets, growing the portfolio and increasing revenue.

  • Maintain high levels of client satisfaction and comply with the bank's policies and procedures and regulations.

Requirements and experience

  • Strong client relationship and account management skills, and the ability to build trust and understand the needs of small business owners.

  • Sales and business development skills, with the ability to spot opportunities and sell banking products and services to clients.

  • Proficiency in credit analysis and risk assessment, including reading financial statements, assessing creditworthiness and preparing credit proposals in line with the bank's guidelines.

  • Knowledge of banking products and services for small enterprises, such as loans, trade finance, cash management and digital banking.

  • Strong communication and negotiation skills, and the ability to present solutions, handle client objections and coordinate with different departments.

  • Analytical and problem-solving skills, with attention to detail and adherence to regulatory requirements and compliance procedures.

  • Proficiency with computer software and the relevant banking systems, and the ability to work with data and reports and monitor client portfolio performance.

  • A bachelor's degree in business administration, finance, economics or a related field.

  • Previous experience in SME banking or corporate relationship management is a plus.

  • Ability to work from the bank's premises.

For more details and to apply for the job, click here