I accidentally told the wrong person OTP... what should I do immediately? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

I accidentally told the wrong person OTP... what should I do immediately?

Asked by Banky team 2 months ago 1 views
Banky team Reviewed editorial answer

Call your bank immediately from the official number and inform them that you shared your OTP with someone else.

Steps

  1. Don't wait to see if the transaction will go through.

  2. While you're on the call, review your account or card transactions.

  3. If you see any unauthorized deductions or transfers, immediately file a complaint or objection and follow the bank's instructions to secure your account or card.

  4. Do not accept any new OTPs or confirmation notifications you receive afterward.

The Central Bank considers OTPs confidential banking information that should not be shared and requires immediate reporting of any suspicious activity.

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