National Bank of Egypt (NBE) has announced a number of new services on Al Ahly Net and Al Ahly Mobile, including transfers from foreign-currency accounts to Egyptian-pound accounts, as well as transfers to any account, card or e-wallet inside or outside the bank. The bank also offers instant transfers through the Instant Payment Network.

The move is part of the bank's drive to expand its digital banking services and make it easier for customers to carry out many of their banking transactions through Al Ahly Net and Al Ahly Mobile, without having to visit a branch.

New services on NBE's Al Ahly Net and Al Ahly Mobile

  • Transfers to any account, card or e-wallet inside or outside the bank.

  • Instant transfers are carried out through the Instant Payment Network

  • Enter the beneficiary's details and transfer to them once, or save them to the list for future transfers

  • Choose the beneficiary by transfer type and reach them faster.

  • Confirm the transfer details before execution

  • Transfer notifications are sent to the beneficiary once the transfer is complete

  • Transfers from foreign-currency accounts to Egyptian-pound accounts

Al Ahly Mobile for individuals offers an advanced, easy and secure banking experience, with a wide range of banking services you can use anywhere, at any time, including:

  • Self-registration for Al Ahly Net / Al Ahly Mobile.

  • Activating the security token app (NBE-Token).

  • Biometric login (Face ID – Touch ID).

  • Applying for an unsecured credit card and tracking the application.

  • Applying for an unsecured cash personal loan / car loan and tracking the application.

  • Multiple Transfer, which lets you make more than one transfer (internal / local) in a single, faster step.

  • One-time (local / internal) transfers without adding a beneficiary.

  • Instant review of all types of accounts / certificates / time deposits / loans / cards.

  • Inquiring about, buying and redeeming investment fund units / opening and amending an investment account.

  • Buying / redeeming / amending certificates and time deposits.

  • Activating / stopping / replacing lost or damaged credit cards / requesting a new PIN / resetting the count of wrong PIN attempts for credit cards.

  • Activating / stopping / requesting a new PIN / resetting the count of wrong PIN attempts for payroll cards.

  • Debit card services:

  • Activating new / renewed debit cards.

  • Requesting a new PIN.

  • Resetting the count of wrong PIN attempts.

  • Stopping a card and issuing a replacement for a lost card.

  • Prepaid card services:

  • Transfers from an account or prepaid card to another prepaid card belonging to the same customer.

  • Inquiring about card details.

  • Activating new / renewed cards.

  • Requesting a new PIN.

  • Resetting wrong PIN attempts.

  • Stopping a card and issuing a replacement for a lost card.

  • Card statement.

  • Issuing a new prepaid card.

  • Paying credit card dues.

  • Transfers between the customer's own accounts within the bank.

  • Transfers from accounts to other accounts inside or outside the bank, in local currency only.

  • Transfers from accounts to other accounts outside the bank within Egypt, in local currency, using the international account number (IBAN).

  • Transfers to any e-wallet in Egypt.

  • Downloading an electronic statement (E-Statement) for credit cards and consolidated accounts.

  • Updating personal details such as email and mailing address.

  • Activating / stopping / resetting the security token device.

  • Payment services (Fawry).

  • Reactivating dormant accounts.

  • Donating to organisations registered on Al Ahly Net / Al Ahly Mobile.

  • Checking the status of cheques and cheques under collection.

  • Creating / stopping / inquiring about standing orders.

  • Opening sub-accounts for existing customers.

  • Personal financial management (PFM).

  • Requesting a credit report (I-Score) and downloading it as a PDF.

  • Merchant Payment.