Bank of Alexandria (alexbank) has announced a new Customer Service Officer position to attract talent able to deliver excellent customer service and help customers meet their banking needs, in line with the quality standards and regulatory controls applied in the banking sector.

Duties and responsibilities

  • Helping customers complete their banking transactions by understanding their needs and introducing them to the bank's services and products.

  • Promoting banking services and products in line with customers' needs.

  • Carrying out account opening and closing procedures.

  • Ensuring customers sign the required regulatory forms.

  • Uploading customers' signatures to the bank's system.

  • Complying with the Central Bank of Egypt's instructions and other regulatory controls.

Requirements for applying

Bank of Alexandria has set out a number of requirements and qualifications for the position, including:

  • A university degree.

  • Knowledge of banking services and products.

  • Excellent communication and interpersonal skills.

  • Work experience of zero to two years.

  • Passing the official tests, assessments and interviews set by the bank for the position.

The position offers an opportunity for those who want to start a career in the banking sector or develop their customer service experience, and to gain experience with banking products and services.

For more details and to apply for the job, click here