Abu Dhabi Islamic Bank – Egypt (ADIB Egypt) has announced a range of new job opportunities in several banking and customer service areas, catering to all experience levels from newcomers to seasoned professionals, to support branch operations and improve the quality of service offered to customers.

1. Position: Personal Banker

Job responsibilities:

  • Manage and follow up on personal banking activities in line with approved standards and regulations.

  • Actively promote and sell the bank's products and services to achieve set financial targets.

  • Raise customers' awareness of the banking products and services available.

  • Provide high-quality customer service that supports the branch's overall performance.

Required qualifications and experience:

  • 0 to 2 years of experience in relevant sales (preferably in banking).

2. Position: Senior Personal Banker

Job responsibilities:

  • Manage the full cycle of personal banking activities in line with established rules, regulations and service standards.

  • Provide high-quality banking services and support sales of various products.

  • Handle customer inquiries and complaints effectively and promptly.

  • Ensure the smooth execution of daily banking operations to meet customer needs and help achieve branch targets.

Required qualifications and experience:

  • At least 3 years of experience in banking and related financial services.

3. Position: Relationship Manager

Job responsibilities:

  • Carry out all activities related to acquiring, managing and growing a portfolio of high-value and affluent customers (Diamond segment).

  • Provide excellent banking services and tailored financial solutions to meet customers' aspirations.

  • Work to strengthen customer loyalty and increase profitability in line with Abu Dhabi Islamic Bank's service standards.

Required qualifications and experience:

  • At least 4 years of experience in banking and customer portfolio management.

4. Position: Greeter

Job responsibilities:

  • Receive and welcome customers and understand their requirements as they enter the branch.

  • Manage the counter queue and organise customer flow to ensure smooth, fast service.

  • Handle quick inquiries and provide fast-track services.

  • Handle and respond to customer complaints tactfully and effectively to ensure an excellent in-branch experience.

Required qualifications and experience:

  • 0 to 2 years of experience in customer service or retail sales.

For more details and to apply, click here