Abu Dhabi Islamic Bank (ADIB) – Egypt has renewed its ISO 9001:2015 certification for the second year running and obtained ISO 10004:2018 certification in corporate banking, reflecting its commitment to improving service quality, boosting operational efficiency and enhancing the customer experience.

The achievement is part of the bank's focus on applying international best practices and standards and embedding a culture of continuous improvement, supporting the delivery of banking services that meet corporate clients' needs and keep pace with their expectations.

Renewing the ISO 9001:2015 certification reflects the bank's commitment to sustaining quality standards in corporate banking and continuing to refine its work procedures, helping to make service delivery more efficient and improve performance.

Obtaining the ISO 10004:2018 certification also highlights the bank's focus on customer satisfaction as one of the key pillars of service development, strengthening its ability to respond to companies' needs and deliver a more efficient banking experience.

ADIB – Egypt continues to strengthen its operating standards, linking its service development efforts to an institutional culture built on quality and continuous improvement, which supports lasting relationships with its corporate clients.

The achievement marks a new step in the bank's drive for excellence in corporate banking and underlines its commitment to continually raising service levels and strengthening customer trust.