Kuwait Finance House (KFH) Egypt offers a range of premium banking services through its Premium and Premium Plus programs. Both aim to meet customers' needs with tailored banking solutions and exclusive benefits, including a dedicated relationship manager, concierge services and a Platinum debit card, as well as international banking services across the KFH Group network.

The program gives eligible customers access to an integrated set of financial and non-financial services designed to enhance their banking experience and provide solutions suited to their individual needs.

Eligibility for Premium and Premium Plus

KFH Egypt has set criteria for joining its premium banking services, depending on the tier, as follows:

Premium eligibility

  • Total balances with the bank of EGP 1 million or more, or the equivalent in foreign currencies.

  • A monthly gross salary transfer of at least EGP 70,000, or the equivalent in foreign currencies.

  • A Takaful insurance policy with an annual premium of at least EGP 1 million.

  • Home financing of at least EGP 5 million.

  • A Premium MyGlobal account in another country or region within the KFH Group.

Premium Plus eligibility

  • Total balances with the bank of EGP 5 million or more, or the equivalent in foreign currencies.

  • A monthly gross salary transfer of at least EGP 100,000, or the equivalent in foreign currencies.

  • Home financing of at least EGP 10 million.

  • A Premium MyGlobal account in another country or region within the KFH Group.

KFH Egypt premium banking benefits

The program offers a range of banking benefits designed around customers' needs, most notably:

  • Dedicated relationship manager: provides support and banking solutions tailored to each customer's individual needs, backed by a team of experts.

  • Platinum debit card: for payments in Egypt and abroad, both in stores and online.

  • International banking services: give eligible customers access to benefits linked to the KFH Group network in a number of countries.

  • Concierge services: a range of non-financial services that help with everyday tasks, travel arrangements and events.

MyGlobal benefits for premium customers

The bank gives eligible customers a range of benefits linked to the MyGlobal service across the KFH Group branch network, including:

  • Automatic Premium status at KFH Egypt.

  • Opening a MyGlobal Premium account free of charge.

  • Free transfers between accounts within the KFH Group.

  • A consolidated electronic statement for accounts held within the group.

KFH Egypt concierge services

The bank provides concierge services through Peacock Concierge – Egypt, offering a range of non-financial services that vary by customer tier.

Premium concierge services

Services for Premium customers include:

  • A dedicated contact center available 24/7.

  • Standard or priority assistance with government paperwork.

  • Travel planning and arrangements.

  • VIP tickets for major events and occasions.

  • Flower and gift bookings for special occasions.

  • Help with international travel visa applications.

  • Courier services for secure delivery.

  • Limousine services.

  • Airport meet-and-assist services.

Premium Plus concierge services

The Premium Plus package includes all of the above, plus additional benefits such as:

  • A personal assistant service to help manage everyday tasks.

  • Sourcing products and services and helping customers obtain them.

  • Scheduling appointments and phone-call reminders.

How to apply for KFH Egypt Premium services

The bank offers several ways for customers to enquire about or apply for its premium banking services:

  • By phone

  • Online application

  • Branch visit: go to your nearest branch and speak to an adviser to learn about the services and the account-opening procedures