The ATM dispensed a charge but no cash came out... Where do I complain?

First, file a complaint with your card issuer bank, even if the ATM is for a different bank.

Key points

• Record the time and location of the ATM transaction, the withdrawal amount, and file a complaint for "without cash disbursement." Get a reference number.

• Do not withdraw funds again until you have checked your balance and the transaction status.

Source

• Central Bank of Egypt — Submit a Complaint