The transaction was rejected, but the amount was deducted. What should I do? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

The transaction was rejected, but the amount was deducted. What should I do?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

A rejected transfer should automatically be reversed; if it isn't, contact your bank.

Steps

  1. Provide the Transaction ID or Reference.

  2. Do not attempt another transfer until the funds are returned.

Source

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