QNB Egypt offers the QNB First and QNB First Plus packages, which bundle a range of exclusive banking benefits and services to meet customers' varied financial needs. These include personal banking, premium accounts, bank cards and credit solutions, along with a range of facilities for handling banking transactions.

The bank also gives QNB First and QNB First Plus customers a premium experience in partnership with Les Concierges Egypt, which takes care of their day-to-day needs and arranges their bookings, including hotels, flights, restaurants, cinema and shopping, as well as government services and other premium services.

First: QNB Egypt's QNB First package benefits

The QNB First package from QNB Egypt includes a set of banking benefits and exclusive services designed to give customers a premium banking experience. They include:

Personal banking

  • Personal banking through a dedicated QNB First relationship officer.

  • Dedicated areas in selected QNB branches.

Premium bank accounts

  • A free current account earning a premium daily interest rate.

  • A free Savings Plus account (one account in any currency).

  • A free current account (one account in any currency).

Bank cards

  • A free Visa Platinum debit card.

  • A free Signature credit card.

Digital banking

  • Internet and mobile banking.

  • Phone banking.

  • Mobile banking service under the basic offer.

  • Email banking service under the basic offer.

  • Email notification service.

Premium banking services

  • A dedicated customer service hotline on 17003.

  • Free cash withdrawals from other banks' ATMs in Egypt, for deposit customers only.

  • Priority processing of QNB First customers' requests.

  • A dedicated queue for QNB First customers in branches.

  • Priority in renting safe deposit boxes.

  • Free collection of sight cheques drawn on other banks through the clearing house.

  • Exemption from administrative fees for collecting post-dated cheques drawn on other banks through the clearing house.

  • Special fees on transfers in local and foreign currencies.

  • Free cash withdrawals at the branch counter.

  • A 75% discount on QNB First chequebooks, regardless of how many, and a 50% discount for payroll customers with activity on their account.

  • Free automatic fund transfers between accounts, under the basic offer of the TransClick service.

Credit solutions

  • Discounts on administrative fees and interest rates for selected loan types.

  • Premium unsecured credit facilities.

  • Exemption from the application fee for the "Aqarat" mortgage finance programme.

  • Credit facilities secured against savings of up to 90%.

Deposit returns

  • A premium interest rate on deposits, depending on the deposit amount and tenor.

Credit cards

  • Access to Visa Infinite credit cards.

Custody services

  • Special discounts on custody services.

QNB First package eligibility

The package is open to customers with a monthly salary between EGP 75,000 and EGP 150,000, or the equivalent in foreign currency, who transfer their salary to the bank. It is also open to customers whose average monthly credit turnover is between EGP 75,000 and EGP 500,000, or the equivalent in foreign currency, subject to the bank's terms.

Second: QNB Egypt's QNB First Plus package benefits

QNB Egypt's QNB First Plus package offers a set of exclusive banking benefits designed for high-net-worth customers. They include:

Personal banking

  • A personal relationship officer for QNB First Plus customers.

  • Dedicated areas in selected QNB branches.

Premium bank accounts

  • A free current account earning a premium daily interest rate.

  • A free Savings Plus account (one account in any currency).

  • A free current account (one account in any currency).

Bank cards

  • A free Visa Platinum debit card.

  • An Infinite credit card or a World Elite card.

Digital banking

  • Internet and mobile banking.

  • Phone banking.

  • Mobile banking service under the basic offer.

  • Email banking service under the basic offer.

  • Email notification service.

Premium banking services

  • A dedicated customer service hotline on 17003.

  • Free cash withdrawals from other banks' ATMs in Egypt, for deposit customers only.

  • Priority processing of QNB First Plus customers' requests.

  • A dedicated queue for QNB First Plus customers in branches.

  • Priority in renting safe deposit boxes.

  • Free collection of sight cheques drawn on other banks through the clearing house.

  • Exemption from administrative fees for collecting post-dated cheques drawn on other banks through the clearing house.

  • Special fees on transfers in local and foreign currencies.

  • Free cash withdrawals at the branch counter.

  • A 75% discount on QNB First Plus chequebooks, regardless of how many, and a 50% discount for payroll customers with activity on their account.

  • Free automatic fund transfers between accounts, under the basic offer of the TransClick service.

Credit solutions

  • Discounts on administrative fees and interest rates for selected loan types.

  • Premium unsecured credit facilities through the QNB First Plus loan.

  • Exemption from the application fee for the "Aqarat" mortgage finance programme.

  • Credit facilities secured against savings of up to 90%.

Deposit returns

  • A premium interest rate on deposits, depending on the deposit amount and tenor.

Credit cards

  • Access to Visa Infinite credit cards.

Custody services

  • Special discounts on custody services.

QNB First Plus package eligibility

The package targets customers with a monthly salary above EGP 150,000 who transfer it to the bank, as well as customers whose average monthly credit turnover is EGP 500,000 or more, or the equivalent in foreign currency, subject to the bank's terms.

Banky's view

QNB Egypt's QNB First and QNB First Plus packages offer a varied range of banking services aimed at different customer segments, through benefits tied to accounts, bank cards, digital services and credit solutions.