Banks continue to expand their digital payment and e-wallet services to make customers' everyday financial transactions easier without the need to carry cash. Kuwait Finance House (KFH) Egypt offers a Digital Wallet service that lets customers transfer money, pay bills and make various payments by mobile phone quickly and securely, after a few simple registration steps that can be completed at the bank and through the app.

How to register for the KFH Egypt Digital Wallet

  • Visit your nearest KFH Egypt branch to register free of charge.

  • Fill in the application form.

  • Download the e-wallet app (KFH Egypt Digital Wallet) from the link sent to you by SMS, or scan the QR code.

  • Enter your registered mobile number and national ID number.

  • Enter the activation code sent to you by text message.

  • Read and accept the terms and conditions.

  • Start with your mobile personal identification number (mobile PIN (M-PIN), a 6-digit password with no repeated or sequential digits).

  • Top up your e-wallet balance using the “Load Wallet” feature.

Features of the KFH Egypt Digital Wallet

  • You can easily top up your e-wallet from your KFH Egypt account or by depositing cash at KFH Egypt ATMs.

  • You can inquire about and pay various types of bills, including Telecom Egypt, internet and utility bills, donations, subscriptions, insurance premiums, tickets and traffic fees, as well as a wide range of other services.

  • You can also send money to mobile wallet holders in Egypt.

  • You can also create a “Favorites list” for your favorite bills/friends for transfers.

  • You can enjoy cash-out/cash-in through ATMs and service provider outlets available for the e-wallet service.

  • You can buy goods and services from the merchant of your choice with your mobile phone by scanning the QR code available at the cashier.

Banky's tips for e-wallet users

  • Choose a strong, hard-to-guess PIN (M-PIN), and avoid birth dates or sequential numbers.

  • Do not share your PIN or activation code with anyone, whoever they claim to be.

  • Download the wallet app from official sources only to avoid fake apps.

  • Check the beneficiary's details carefully before making any money transfer.

  • Enable screen lock and fingerprint authentication on your phone for extra security.

  • Keep a balance that matches your daily needs and avoid leaving large amounts in the wallet unnecessarily.

  • Monitor transaction notifications regularly to spot any unusual activity as soon as it happens.

  • Contact customer service immediately if you lose your phone or suspect unauthorized use of your wallet.

  • Update the app regularly to benefit from the latest security features and services.

  • Use QR codes only with approved merchants, and check the transaction amount before confirming payment.