Banky team Reviewed editorial answerIf the bank rejects your application for a product or loan, ask about the original documents you submitted and whether they can be returned.
Key points
Request any documents or copies you are entitled to keep.
Don't assume all paperwork will be returned automatically; the bank may retain some documents or copies as part of its application file and regulatory requirements.
Before leaving any original documents with the bank, it's crucial to determine whether they will be retained or returned, and to keep copies of any essential documents you signed.