Am I entitled to know the fees before purchasing the product?

Yes.

Key points

• You have the right to know the fees and commissions before applying for the product, and to request clarification of any unclear terms before signing.

• Don't rely solely on the advertisement; ask for the current fee schedule and the conditions for changing it.

The figures, fees and limits in this answer vary by bank and change over time — confirm them with your bank or the official source before acting.

Source

• Central Bank of Egypt — Submit a Complaint