How do I object to a card transaction that I did not complete? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

How do I object to a card transaction that I did not complete?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

If the card is still at risk, block it, then contact your bank and report an unauthorized transaction, requesting a formal dispute.

Steps

  1. Have the date, amount, and merchant name ready, and obtain the reference number.

  2. If their response doesn't resolve the issue, proceed with the dispute and escalation process.

Source

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