My account was locked after several incorrect login attempts... What should I do? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

My account was locked after several incorrect login attempts... What should I do?

Asked by Banky team 2 months ago 1 views
Banky team Reviewed editorial answer

This is likely a security lock triggered by failed login attempts.

Steps

  1. Stop the attempts and use the official Unlock/Reset or contact your bank.

  2. If you didn't make the attempts at all, consider it a suspicious login attempt, notify your bank, and change your login details from a trusted device.

Source

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