I entered the wrong PIN several times and the card got locked. What should I do? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

I entered the wrong PIN several times and the card got locked. What should I do?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

If you enter the wrong PIN multiple times and your card gets blocked, stop trying immediately.

Steps

  1. Some banks implement a temporary block, while others require a reset or unblock through customer service, a branch, or the app.

  2. Call your bank's official number and ask if the problem is a PIN block or a card block, and what the required action is.

  3. Don't try to guess the PIN again, as this could make it harder to unblock your card.

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