What should I do if my national ID card expires? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

What should I do if my national ID card expires?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

If your national ID card has expired, renew it and update your information at the bank as soon as possible, especially if you received a KYC update notification.

Steps

  1. The bank may restrict some services until your ID and information are updated, depending on your situation and instructions.

  2. Don't wait until an important transaction is delayed; contact the bank and find out if the update can only be done at a branch or if there is a digital channel available.

Source

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