I lost my ID card while I was outside of Egypt... What should I do? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

I lost my ID card while I was outside of Egypt... What should I do?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

Immediately call your bank using the official international number and request that your card be blocked.

Steps

  1. If possible, perform a quick freeze from the app, then confirm the block.

  2. Review your transactions and dispute any unauthorized activity.

Source

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