How do I file a complaint with the bank? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

How do I file a complaint with the bank?

Asked by Banky team 2 months ago 2 views
Banky team Reviewed editorial answer

Start with an official bank channel and request that a formal complaint be registered.

Steps

  1. Obtain a complaint number and keep the receipt.

  2. A simple inquiry is not a substitute for a registered complaint.

Source

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