What should I do if I lose my Prepaid Card? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

What should I do if I lose my Prepaid Card?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

Notify the card issuer immediately to block the card and determine how to transfer the balance to a replacement.

Steps

  1. Keep the non-confidential issuance details for easy verification.

  2. Balance refunds are possible depending on the card type and product.

Source

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