When does a savings account become dormant and how do I reactivate it? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

When does a savings account become dormant and how do I reactivate it?

Asked by Banky team 2 months ago 1 views
Banky team Reviewed editorial answer

It is considered dormant if no withdrawal or deposit transactions are carried out on it by the customer for 12 or 24 months.

It is reactivated by visiting the branch, updating your data (KYC) and carrying out a transaction.

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