What documents strengthen the complaint? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

What documents strengthen the complaint?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

The contract, bank statement, receipt, correspondence, and proof of transaction are essential documents.

Key points

  • Attach proof of the date and amount.

  • Do not send a PIN, OTP, or CVV.

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