What is the difference between Freeze, Block and Cancel?

Simply put: Freeze is usually a temporary hold that you can undo if you find the card.

Key points

• Block can be used to temporarily or permanently disable the card, depending on the bank's policy.

• Cancel/Close means the card is permanently deactivated and will not be reactivated with the same information.

• The terminology varies between banks, so in case of actual theft, don't rely solely on the button's name in the app; contact your bank and report the card as "lost/stolen" so they can follow the correct procedure and determine if you need a replacement.

Source

• Central Bank of Egypt — Know Your Rights

• CIB — FAQs