If I disagree with the bank on the amount of a payment, should I stop making payments? | Ask Banky

Editor-in-Chief Mohamed Salah

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Editor-in-Chief Mohamed Salah

If I disagree with the bank on the amount of a payment, should I stop making payments?

Asked by Banky team 2 months ago
Banky team Reviewed editorial answer

Having a dispute doesn't automatically mean all your obligations stop.

File a formal complaint, specify the disputed amount, and ask the bank how to handle the undisputed portion until the complaint is resolved.

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