Heirs can access information about the deceased's bank balances after proving their legal status and following the bank's procedures, as account confidentiality remains in effect and is not lifted simply because of kinship.
Key points
Prepare the death certificate, inheritance certificate, and any powers of attorney or documents the bank requires.
If the family is unaware of all the banks the deceased dealt with, use the available legal and official channels instead of relying on unofficial inquiries.